Operational Excellence Terms

Term	Abberviation	Definition
Operational Excellence	OE	A business philosophy and management approach focusing on continuous improvement across all areas of WeSalute
Objectives and Key Results	OKR	A goal-setting framework that helps WeSalute define ambitious objectives and track their progress using measurable key results.
Key Performance Indicator	KPI	Quantifiable metrics that track progress towards critical WeSalute goals or objectives.
Standard of Care	SoC	The level of diligence, skill, and adherence to best practices that a reasonably competent company would exercise in designing, developing, implementing, maintaining, and securing its products, services, and operations to minimize potential risks and treat end-users and team members with respect.
Operational Excellence Cycle	OEC	A time box period representing the Start and End of Operational Excellence.
Operational Excellence Cycle Started	-	The beginning of a Operational Excellence Cycle.
Operational Excellence Cycle Ended	-	The end of an Operational Excellence Cycle
Opportunity Window	OW	A stage of WeSalute OE whos priority is focused on Docs and Ideation.
Opportunity Window Started	-	The beginning of the Opportunity Window.
Opportunity Window Ended	-	The end of an Opportunity Window.
OKR Ideation	-	The process of analysis and ideation leading to the creation of OKR(s)
Operating System	OS	The single source of truth for WeSalute product and process, technical and non-technical alike.
OS Doc Refresh	-	The act of refreshing doc(s) to reflect reality.
OS Docs Refresh Cycle	-	A time-boxed period focused on reading and updating WeSalute OS to reflect reality.
OS Docs Refresh Started	-	The beginning of the time-boxed period when OS Docs are refreshed.
OS Docs Refresh Ended	-	The end of the OS Doc refresh cycle.
OS Doc Owner	OSO	WeSalute Team Members who are responsible for the operations and/or product behind the OS Documentation.
Directly Responsible Individiual	DRI	The Team Member who is directly responsible for this slice of WeSalute.
Backup	-	The Team Member who is directly responsible for this slice of WeSalute and operates as backup in terms of business continuitiy or avaiabiltiy conflicts.
Sponsor	-	The Team Member who is directly responsible for resourcing this slice of WeSalute.
OS Doc Owner Notified	-	The event of notifying the OS Doc Owner to confirm OS Doc State.
OS Doc State Confirmed	-	The event of the OS Doc Owner confirming the state of the documentation.
Fresh	-	The OS Doc reflects reality and provides a standard of care for WeSalute Operational Excellence.
Stale	-	The OS Doc does not reflect reality and/or the standard of care for WeSalute Operational Excellence.
Conflict	-	The OS Doc Owners are conflicted on the state of the OS Doc during the Opportunity Window.
Company Wide OKR	-	A strategic goal-setting framework that defines an overarching, ambitious objective and measurable key results that align the entirity of WeSalute towards a shared priority.
Team OKR	-	A focused goal-setting framework that outlines a Team's specific objective and its quantifiable key results, ensuring alignment with broader Company Wide OKRs.
Individual OKR	-	A goal-setting framework that defines an individual Team Member's specific objectives and measurable key results, contributing directly to team and company-wide goals
Private OKR	-	A goal-setting framework where either the objective, the key results, or both are kept confidential to the individual or a select group, allowing for progress tracking without full public visibility.
OKR Created	-	The event of creating OKR(s) prior to publication.
OKR Refreshed	-	The event of renewing the previous OKR(s) to be this Operational Excellence Cycle OKR.
OKR Published	-	The event of formalling publishing OKR(s) during this Operational Excellence Cycle.
OKR Owner Confirmed	-	The event of confirming which Team Member owns the OKR. Does not discrimate between Company-Wide, Team, or Individual.
OKR KPI Aligned	KPI	The event of aligning an OKR with a KPI to produce measureable results.
OKR Rating Completed	-	The completed event of rating OKR(s) for progress tracking, accountabilty, quality, and areas of improvement. OKRs are meant to ambitious and a it's helpful to look at Rating as a Red/Yellow/Green or binary rating.
OKR Retrospective Completed	RETRO	The event of completing a structured meeting at the end of a quarter for what went went, what could be imrpoved and what was learned as a Team.
Implementation Period	-	The time-boxed period where Individuals and Team work on OKRs. The Implementation Period is focused on getting the job done or choosing to pivot or abandon the OKR(s).
OKR Work	-	The measured act of creating impact in the form of work towards the the result.
OKR Implementation Work Started	-	The beginning of work period aligned with an OKR(s).
OKR Implementation Work Executed	-	The execution period of the work aligned with an OKR.
OKR Implementation Work Ended	-	The end of the period where work was done on an OKR.
OKR Success Announced	-	The event of annoucing, company-wide, if and how OKR(s) were successful or need work to reach these stretch goals.
OKR Check-in	-	The scheduled event, weekly team check-in, similiar to a retrospective, on the previous weeks progress towards OKR Work during the Implementation Period.
OKR Check-in Performed	-	The event of performing the OKR Check-in.
Objective Status Updated	-	An Objective's status is updated during an OKR Check-in
Objective No Status	-	The Objective has no current status, usually from not having performed an OKR Check-in.
Objective On Track	-	The OKR Check-in tracking results in the Objective deemed On Track
Objective At Risk	-	The OKR Check-in tracking results int he Objective deemed At Risk
Objective Completed	-	The Objective has been completed.
Objective Postponed	-	A decison has been made during the OKR Check-in to postpone this Objective to a future OE Cycle.
Objective Behind	-	The OKR Check-in tracking results in the Objective being deemed Behind
End of Quarter	EoQ	The period of time representing the End of a Quarter. Time-boxed to as small as possible.
End of Quarter Started	-	The event representing the start of End of Quarter period.
End of Quarter Ended	-	The event representing the end of End of Quarter period.
Beginning of Quarter	BoQ	The period of time representing the Beginning of a Quarter. Time-boxed to be as small as possible.
Beginning of Quarter Started	-	The event representing the start of Beginning of Quarter.
Beginning of Quarter Ended	-	The event representing the completion of Beginning of Quarter.
Team Member Review	TMR	A time-boxed period where a Team Member Review is performed.
Team Member Review Performed	-	The event representing the completion of a Team Member Review.

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